Getting started
Create an account, pick a plan, and get ready for your first connection.
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Help
Help that assumes nothing.
Short, direct answers written for people who do not want to learn networking. If a guide does not exist yet, the contact route below still gets you a human.
Account
Email address, password, sign-in methods and account status.
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Installation
Installing the UmbraVPN application on each supported platform.
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Using UmbraVPN
Choosing locations, connecting, and what to expect day to day.
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Devices
Adding, renaming and removing the devices on your account.
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Privacy
What we store, why we store it, and how to ask about your data.
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Security
Keeping your account safe: passwords, sessions and alerts.
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Billing
Plans, renewals, invoices, upgrades and cancellation.
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Troubleshooting
When something does not work: connection, sign-in, or install.
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Still stuck?
Email support@umbravpn.example or use the contact form — include your account email.